How Can We Help Today?

Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Larger items like infrared saunas and cold plunges may require additional handling time, and we will keep you updated every step of the way.

Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your package. If you have not received tracking information within 3 business days of placing your order, please email us and we will look into it right away.

We offer 30-Day Returns on eligible items. If something is not the right fit for your space, refer to our Return Policy page for full details on how to initiate a return and what to expect during the process.

Please reach out to our team with your order number and the product you would like instead, and we will walk you through the next steps.

Consider the available footprint in your home or patio area, the number of users, and whether you prefer indoor or outdoor placement. Our product pages include detailed dimensions and specifications, and our team is always available to help you find the right match for your setup.

Most of our infrared saunas plug into a standard household outlet, while larger models may require a dedicated circuit. Each product page lists the exact electrical requirements so you can confirm compatibility before ordering.

Sales tax, if applicable, is calculated and displayed at checkout.